The main purpose of this Help page is to assist visitors to this website with problems they may be having in viewing the pages correctly or playing the media files that are on offer.
Hopefully the information here will solve any problems with enjoying the service we supply.
VIEWING OUR WEBSITE
The screen resolution and browser settings should be correctly set for optimum viewing. Where an LCD flat screen monitor is in use, the resolution settings for the graphics should be set to the "Native Resolution" of the monitor in use.
In most cases this will be quoted in the handbook for the monitor but otherwise can usually be found by looking on the Internet and quoting the monitor type.
Typical monitor resolutions would be :-
1024 x 768
1280 x 1024
1280 x 720 Widescreen
1440 x 900 Widescreen
1920 x 1080 Widescreen Full HD
It is important to have the graphics of your computer set to the correct "Native resolution" in order to have the sharpest definition of the image.
Probably the most common monitors in use nowadays would be widescreen LCDs using resolutions of 1440 x 900 and above or 4 x 3 aspect ratio screens running at 1280 x 1024. Most newer laptops would be widescreen.
Now, with the screen resolution set correctly, the viewing of the Website is down to the Zoom settings within the "Browser" program.
Our Website is design for a horizontal scaling of 1280 pixels, ie 100% zoom on a 1280 x 1024 monitor. A full HD monitor may need up to 150% zoom to fill the screen.
The Website has been set up primarily for the browser Internet Explorer 11.0 within Windows 7, but can equally be viewed with Google Chrome, Firefox, Opera etc. Where other browsers are in use the zoom settings for that browser should be set accordingly to suit the webpages.
It should be noted that slight changes in appearance may be noted when using different browser programs. These comments apply whether the computer in use is using Windows XP, Vista, Windows 7 or 8.
Some of the more common browsers are indicated below.
Internet explorer 11 will require Windows 7 or 8. Windows XP would use up to IE 8.